Skip to content

Heating and heat pumps

Phoenix winters are short, and a heating fault can go unnoticed until the first cold night. Heating visits work like cooling visits: one fee for one system, findings in writing, and repairs only after you approve them.

An indoor air handler sits in an attic access space.
Illustrative, AI-generated

1What to check first

  • Smoke, a gas smell or a CO alarm: leave the danger area and contact emergency services from a safe place.
  • Note what the thermostat shows and whether the system starts.
  • Note when it started and which rooms are affected.

2What we do

  • Confirm the fee and a window before the visit.
  • Check the furnace or heat pump and record what we find.
  • Price any repair in writing.
  • Repair only with your approval, then check it runs.

3What it costs

  • $99 diagnostic visit for one system (fictional demo price).
  • The same 30-day repair credit as cooling repair.
  • Parts and repairs quoted separately.
  • Verified Seasonal Care members have the diagnostic fee waived.

Related example, synthetic

A heat pump that cools but will not heat

Synthetic example: the visit checked the system in heating mode, recorded what was found and priced the repair in writing before any work. One system, one $99 visit fee.

Plan your own visit in the service planner

Heating and heat pumps questions

Ready when you are.

Send a request with what you noticed. The office replies to confirm the area, the fee and a window.